Privacy Policy

Privacy Policy

Privacy Policy

Introduction

At Thread-bare, I am commited to keeping up the trust of my visitors to my Website www.threadbarecrafts.com , Etsy Store & Facebook page. Firstly I want you to know that Thread-bare is not in the business of selling, renting or trading email lists with other companies & businesses for marketing purposes. We don’t appreciate that sort of thing ourselves. But, just to make sure, I am giving you all my information in this policy of when & why I collect your personal information, how I use it, the limited conditions on why it may be shared & how I keep it secure.

Website Cookies

Cookies – My website & Etsy store does collect cookies for information purposes, like how many pages you have viewed on my site, or which country you live in. I collect this information so I can see what products & services are likely to enhance my website & sales. On my website are strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

This website sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

This website sets functionality cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

This website sets targeting cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

  Therefore I have a consent box on my website for you to click on to let me know you are ok with it.

Google Analytics

When a potential customer like yourself visits www.threadbarecrafts.com I use a third party service called Google Analytics. It gathers information for me so I can see details of how my customers find me, what pages they

look at & how long they visit my site for. This helps me to keep track of how busy my website has been & if some of my products need more promotion than others. This information does not store any personal information which can identify you as a person. We do not make, or allow Google to make any attempts to find out the identity of thoses visiting my website.

Mailing Lists

As part of my process for sending out my occassional newsletters, I collect personal information. I use that information for a couple of reasons: to let you know about new products that I am stocking, any events that we may be attending & also to let you know of any offers we may have on. I also store it in the possibility that I may want to contact you to gather additional information from you, to check that our records are correct & to check in with you when regulations are updated. We don’t offer these details to any other organisations or businesses. I use a third-party provider, MailChimp to deliver my newsletter. I gather statistics about email opening & clicks using industry standard technologies to help monitor & improve my e-newsletter. For more information please see MailChimp’s privacy notice. You can unsubscribe from these emails at any time by clicking unsubscribe or mailing me direct.

Product Data

When you buy a product from me, certain data is collected from you. If you purchase a product through my website I have an order management system on my site. This data is stored on the site for 30 days & then is deleted. If you buy from me through Etsy, again I have an order management system that Etsy controls. You will find information regarding this on Etsy’s site. If you message me directly through Facebook or Gmail, then this information is written into an order book. In all instances regarding online ordering I keep a record of those details for myself to refer back to, especially for when I deal wih HMRC, processing repeat orders & also for helping other customers learn what products are available from myself. In this last instance, I only refer to the product I have created, no details about the customer involved are used.  If you purchase an item from me in person at an event, I only store the details of the item purchased at that time, unless it is an item that is to be handmade. This is then transferred to my invoicing program, Square, where your details are stored solely for tax purposes. If you would prefer your details not to be stored for use after your purchase on Square, please let me know at the time of purchase.

Third Party Sites

If you do purchase an item from either my Website, Etsy, Facebook or through Gmail your information is shared with the following companies depending on which options you have selected, Square, My Hermes,Royal Mail - Click & Drop, Paypal, Worldpay. The only reason your information is shared with these companies is so I can invoice you for payment & ship your items to you. As a member of Worldpay I have added security using their Saferpay policy. Please view their seperate Privacy Policies here

Etsy https://www.etsy.com/uk/legal/privacy/?ref=ftr

Facebook https://www.facebook.com/privacy/explanation

Gmail  https://policies.google.com/privacy?hl=en

Square https://squareup.com/gb/legal/ua

My Hermes https://www.myhermes.co.uk/privacy-policy.html

Royal Mail Click & Drop https://www.royalmail.com/privacy-notice

Paypal https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Worldpay https://www.worldpay.com/uk/privacy-policy

 

Access to your personal information

You are completely within your right to view, amend, or delete the personal information that I hold, Please email your request to myself, Clare Chanter at threadbarecrafts@gmail.com

Changes to this privacy notice

This is now my current Privacy Notice. If I need to amend any of the information that I have included, or regulations change again, this privacy notice will be updated accordingly & I will post an announcement.